The Next Step Series: Avoiding Ulcers in the “New Abnormal World"

In today’s “new abnormal” COVID environment, waves of changes are pushing at each of us from all sides and forcing us to adapt. What works? What fails? How can we adapt faster? This facilitated discussion covers the topic from both the human capital viewpoint and from the operational side of the Manager’s desk. We will build the skills and processes needed to manage others through change – either co-workers or clients.

Key Topics

• Attendees will examine how change affects critical thinking, how it can create opportunities for fraud, and how it hurts a high-performing culture.
• Then, we will review tools that have a positive effect on anticipating change and maintaining an adaptive mindset into the future.
• Finally, we will strategize how to break negative communication and conflict patterns that can damage high-performing teams.
• The overall goal is an adaptable, resilient workforce that is comfortable with continuous change, and a personal style of behavioral flexibility. Specific case studies are shared that reinforce the learning objectives.

Learning Outcomes

• Learn the four steps of processing change
• Define at-risk personality traits as they relate to change resistance
• Learn techniques for managing personal transitions
• Learn methods for coaching and modeling these behaviors to those around you
• Focus these new tools and tactics on supporting a high-performing distributed work environment
• Getting this right is important as the workforce evolves – all data trends show that current reality will become the “new normal”, and the accounting and finance profession needs to be proactive in how we handle it. Our presenter is an HR Professional with direct experience in making this work in the Finance and Accounting field.

Who Will Benefit

• All professionals, especially management and those working in the area of Human Resources